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Privacy Policy

Learn how we collect, use, and protect your personal information.

At Codex Seller , your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your personal data in compliance with global standards, including the GDPR and CalOPPA.

By using our website or purchasing our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and billing details when you register, place an order, or submit a support ticket.
  • Technical & Usage Data: IP address, browser type, operating system, referring URLs, and website interactions.
  • Cookies: We use cookies to remember shopping cart items, understand user preferences, and improve website functionality.

2. How We Use Your Information

  • To process transactions securely and deliver purchased digital products or services.
  • To provide customer support and respond to your inquiries or support tickets.
  • To improve website functionality, security, and user experience.
  • To send periodic emails regarding updates, orders, or service-related announcements.

3. Payment Processing & Merchant of Record

  • We do not store or process credit card numbers or sensitive payment details directly on our servers.
  • All payments on Codex Seller are processed securely through our authorized payment partner and Merchant of Record, Paddle.
  • Paddle manages payment processing, currency conversion, fraud detection, and sales tax compliance. Your payment data is handled according to Paddle's privacy policy.

4. Data Security & Protection

  • All sensitive transaction data is encrypted via Secure Socket Layer (SSL) technology.
  • Our website is regularly scanned for security vulnerabilities and malware.
  • Personal information is stored behind restricted, password-protected networks accessible only by authorized personnel bound by strict confidentiality agreements.

5. Third-Party Disclosures

  • We do not sell, trade, or rent your Personally Identifiable Information to third parties.
  • We may share data with trusted service providers who assist us in operating our website, so long as those parties agree to keep this information confidential.

6. Your Data Rights (GDPR Compliance)

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data at any time from your account settings or by contacting us.

7. Children's Privacy (COPPA)

  • Codex Seller does not knowingly collect any Personal Identifiable Information from children under the age of 13.
  • If you believe that your child provided this information on our website, please contact us immediately, and we will promptly remove it.

8. Changes to This Privacy Policy

  • We reserve the right to update or change our Privacy Policy at any time.
  • Any changes will be posted on this page with an updated revision date.

9. Contact Us